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Lean Culture is at the root of every successful organization.

Got the industry’s best talent but still struggling, It’s not about who, find out more…

Exclusive Workshop from Two Expert Lean Consultants

When: 23 November, 2023
Venue: Sarova Panafric, Nairobi.

You hire better people, you get better results

At least that’s what we’ve been told for so long. However, business isn’t that simple. It’s not like hiring great talent doesn’t work, but its results aren’t predictable.

Results vary with each employee, regardless of how high-quality they seem to be when you’re first hiring them.

What’s causing the enigma of organizations with top talent but disappointing results?

Talent Isn’t The Only Ingredient Required For Success

Talent-rich teams have been shown to underperform in lots of circumstances. Look at General Magic. Founded in 1990, General Magic was a spin-off from Apple and aimed to create a handheld personal communicator.

It had some of the best talent in Silicon Valley, including Andy Hertzfeld (a key member of the original Apple Macintosh team) and Tony Fadell (later known as the “father of the iPod”).

Despite the talent and an early vision of the smartphone era, the company was almost too far ahead of its time. The technology ecosystem wasn’t ready, and General Magic folded without achieving significant success.

What Kills Talent-Rich Companies

I can’t say for sure what causes these companies to fold. However, I have seen one intervention make a difference in these situations: Lean Thinking and Practice

While having top talent is a prized asset for any organization, how that talent is managed, nurtured, and harnessed remains paramount. To truly leverage the capabilities of your team, it’s essential to create a conducive environment where talent can thrive. But this equation is incomplete without redefining our approach to training.

If each of your teammates is highly effective but works in a different fashion, this will lead to underperformance.

Strategy and execution are the missing pieces of this united team.

Get your team pointed in the same direction (strategy) and then teach them how to do it all in a way that harmonizes with each other (execution).

It helps to hire for talent and role-fit, but you need to learn how to train and shift your team into the right mindset.

Join The Revolution With SORTAgile: Gain Clarity.

Training needs a revamp. It’s not about doing tasks; it’s about improving them.

While having the best talent is crucial, the way that talent is managed, nurtured, and harnessed is equally vital.

At SORTAgile, we encourage organizations to invest time and resources in understanding and improving their ‘HOW’ to unlock their team’s full potential.

Management thinking, behavior, and staff routines are critical for continuous learning, adaptation, and innovation. It helps to conceptualize it as a system with a trickle-down effect. This gives business a more scientific approach for process improvement.

Months of research and years of consulting have shown us that there’s a single mindset that separates companies who align their talent well to companies who fold despite having top-tier employees.

SORTAgile created this training to help companies shift their management thinking and habits. This is a roadmap for repairing business culture so you can increase productivity, employee engagement and peak customer satisfaction.

The general public isn’t aware of these concepts… but they should be. These are engineering concepts that businesses all over the world use.

New frameworks come and go but the essence of continuous improvement is always going to be here.

Once you learn how to recognize each of the 8 lean wastes, you won’t but help seeing them everywhere. You will also learn how to effectively eliminate them.

And to make sure you succeed; you’ll have access to two expert instructors who have assisted other organizations in implementing these changes. That advice alone will save you weeks or months of mistakes.

3 Clear and Immediate Action Steps By the End of This Workshop

  • Your competitive advantage begins where the eight inefficiencies end. You will be creating more value for your customers. Many companies will spend money on all sorts of things — software, new hires, “teambuilding” — but none of that makes a difference until they adopt continuous improvement.
  • Once your team attends this workshop, they’ll know exactly what they have to do next to improve business results. This will impact your company’s ability to generate income and bank profits.
  • This one-day training introduces the concepts and practices of Lean that will inspire and help you to begin to make daily improvements in your work.

To make sure of this, SORTAgile is throwing in a complimentary group coaching session where we will apply concept learnt to your business and determine where the best opportunities are.

Who Should Attend

Calling all leaders!
Operations and Finance Managers.
Don’t miss this opportunity to learn, grow, and connect.

Leading a team, This is for you!

Secure Your Seat

Testimonials

My favorite part was it's intuitive, practical, hands-on, well customized with tailor made solutions to suit common place work place challenges Having acquired insightful knowledge on the categories of customers, with special focus on their different characteristics and applicable treatments for optimum elimination of inherent inefficiencies, there's palpable change in attitude which has translated into faster turnaround in projects and diminished repeat projects. The training was timely and right at the cusp of Sosiani's take-off as the premier location of Carbacid's future- in terms of Expansion in it's Mining, Processing & Bulk Storage Of Food Grade Co2.The Capacity building of participating staff changed their outlook and transformed most into decision makers, solution thinkers and problem solvers as opposed to fence sitters and casual observers. Most of the Sort Agile sessions were virtual and attended remotely. Despite being the norm adopted by most organizations especially post the Covid era, this mode is prone to myriads of technological hiccups that distort their quality and occasion delayed feedback & course completion. In case of any future course roll-outs-I'd suggest a cocktail of both virtual plus occasional on -site attendance by the facilitator to ELIMINATE THE SAME.
Plecidous KhimuluCarbacid Co2
I enjoyed most your hands on approach and in depth engagement. Yes, I have learnt & benefited individually about business process improvement, the company has benefited with improved pricing, updated underwriting documents and customer service. There has been improved turnaround times in underwriting, update and automation of proposal forms and policy documents which have improved customer service.
Luke MuneneUnderwriting Manager, Monarch Insurance
I went to the workshop with a clear idea, I needed to improve the customer experience of our service, so the workshop helped me to map the customer journey and have a better understanding of the different bottlenecks within our value chain. Eventually we created an action plan to work on delays and extra processing that were frustrating our customers in terms of bad deliveries.
Mimmo Wanjuhi – e commerce managerE-Commerce Manager, Vivo Active Wear…
Thanks to the workshop I realized we had some problems on our internal meeting structure, this was creating delays on deliverables and we were not utilizing correctly our talent, we manage to improve internal timing by changing the structure of meetings and this impacted on our customer satisfaction.
Caroline Wairimu KagothoManager – Nairobi Garage

Lean Experts

Andrew Parris: PHD MIT, Lean Six Sigma Master Black Belt

  • Andrew Parris is Process Excellence Manager at Medair, a Swiss-based, international humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. Prior to joining Medair four and a half years ago, he worked for World Vision for nearly nine years – three of those living in Nairobi, Kenya and bringing Lean and Six Sigma to World Vision offices in the East Africa region. Before that he worked for eleven years at Lockheed Martin, mostly on the Atlas rocket program as a process improvement facilitator. He holds a bachelor’s degree from UC Berkeley in Manufacturing Engineering and worked as a Manufacturing Engineering in Silicon Valley for two years, after which he earned a master’s and PhD at MIT. He did his PhD research at MIT as part of the Lean Aircraft Initiative, which was tasked with finding out if Lean applied outside of the automobile industry, to the design and manufacture of aircraft.
  • Andrew has developed and given Lean and Lean Six Sigma White Belt (one-day) and Green Belt (one-week) training to over a thousand people in NGOs and developing countries. He is a global leading thinker and practitioner in bringing Lean Six Sigma to NGOs and developing countries.
  • He has spoken and written several articles about his work, including his most recent one published in May in the ASQ Lean Six Sigma Review.

Gwendo Achieng’ Were (formerly Elizabeth) – Lean Six Sigma Black Belt & Certified Business Process Manager.

  • Since 2008, Gwendo has implemented strategy for business transformation in often change-averse institutions including Business, NGOs, MFI and social enterprises; delivered +US$1m/year savings through the promotion of Lean Six Sigma methodologies.
  • Enthusiastic about helping organizations succeed by reducing inefficiencies in systems, processes, and staffing, Gwendo helps grow businesses faster through better process improvement approach and effective digital transformation. Achieng deploys different lean and agile tools, develop practical bespoke solutions, that help leaders build high performance teams, deliver great customer experience consistently and maximize returns on technology investments.
  • Gwendo has developed training modules and trained staff on improved planning and budgeting, risk identification and mitigation, nurturing their skills and confidence in taking correct next steps.
  • Gwendo is the owner and Lead Business Process Improvement Expert at SORTAgile.

Lean Workshop Outline

Topics

What's Covered

Lean Thinking Principles and History

  • History of Lean
  • The 8 Lean Principles

Process and Customer Requirements

  • Three Customer Requirement
  • Three Main Customer Frustrations
  • Simplifying customer experience

Process Energiser Simulation

This engaging, hands-on simulation teaches practically the different types of problems found in processes and simple ways to improve them. The simulation is run twice. The simulation teaches the importance of improving the process, rather than blaming people for poor performance.

What is a process and why processes are important

  • Definition of a process
  • Good vs. Bad processes

Process Excellence

  • Strategic vs Continuous Improvement as method of achieving Process Excellence

8+ 1 Types of Muda Waste

  • Explore the nine inefficiencies commonly found in organizations and teams

Seven Ways to Improve Processes

  • Learn practical ways to reduce inefficiencies, improve workflows and productivity

Toyota Kata

  • Learn simplified way to incrementally improve performance and reduce change resistance among staff and management

Applying the Learning

  • Process mapping exercise
  • Discussion on how participants are expected to apply what they have learned

Leading a team? This is for you!

Secure Your Seat

SORTAgile: Your all-in-one platform for learning, professional, and business growth. Access our diverse services, and thrive in today’s dynamic world.

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