Lean Process & Digitization
IMPROVE YOUR BOTTOM LINE BY ELIMINATING INEFFICIENCIES
What to do when your business is struggling?
It is not just you; many businesses like yours have started but failed to streamline their workflows effectively.
Whether your business is new or been operating for some time, you face various challenges. For some, it is about increasing employee productivity to consistently meet deadlines and budgets, for others, it is poor communication between employees and departments leading to long Turn around Times (TATs) and poor customer satisfaction. These are some factors that waste your company’s financial and human resources and are key features of an inefficient business.
The good news is you can improve your bottom line by either eliminating or reducing these challenges significantly. SortAgile works within your business structure, establishing areas of improvements and supporting your team to successfully implement them.
What is Lean Process Improvement?
Doing more things with existing resources is a sign of business efficiency. The focus on streamlining the process is so that things are done quicker and in the right way. SortAgile’s process methodology is grounded on Lean Six Sigma, Business Process Management and Toyota Kata Improvement Philosophies.
At SortAgile, we don’t just give you a ready-made solution, as that never works. Every business is unique and requires a bespoke set of strategies to improve. This can be achieved with the right process improvement approach.
The first thing you need to understand is that there are no standard business rules, as every business operates in a unique way. Rather than copy other business’ models, you have to develop your own winning culture with improved processes driving your business strategy.
Through team led diagnosis, SortAgile will help you identify snags in your workflow and improvements to deliver better customer service for both internal and external customers. You will discover which inefficiencies are costing your organization revenue, and how to remedy them.
Improving your process also involves getting rid of shortcuts by standardizing your operations. If your current Standard Operating Procedures (SOPs) are not leading your business toward expected, greater results, then it is time to redesign them. Your employees will be able to function to their full potential when they follow the set and efficient procedure. Assigning people according to their skills also adds positive value to your business. You are sure to improve your operations by enhancing interdepartmental cooperation and collaboration in identifying and implementing efficient practices.
Automation is not always the solution, as some operations are better done manually. The common misconception to fully automate your business structure does not guarantee better results. A better approach is empowering your workforce to work smarter and not necessarily harder. In some business models, improving human interaction provides the much needed better results. SortAgile two phased approach of improving processes and human interactions guarantees inefficiencies are not automated.