Building High Performance Team Training
By simply focusing on what companies can do better we improve costs, increasing impact and sustainability.
With an expert team of process and organizational change consultants, SORT implements practical systems to help leaders building high performance team and maximize the limited resources at their fingertips. We simplify procedures and train staff and management to identify, mitigate and solve problems in their “supply chain” workflows and reduce cost of poor quality.
We tap into a large pool of continuous improvement tools to empower staff to increase customer satisfaction and reduce business risks.
We teach companies how to deliver high quality services with fewer resources. When a WASH project in Kenya was running behind schedule with more than 70% of sites requiring rework, we created improved processes, trained a team of 12 staff to identify the root cause of the defects. The team went to deliver high quality products on time and within budget, enabling a cost saving of more than $.5m over two years.
We hate to see companies fail for things they can prevent. When a mid-size MFI in Uganda was introducing a new product, we worked with management and staff to rationalize and simplify their credit manual and reporting. By implementing a value centered reporting system and process improvements, the MFI surpassed its annual loan targets by 100% while maintaining a PAR of less than 2% and a repayment rate of more than 98%.