How much of your work creates value to your customers? How much waste is created daily? Ho much wastes can be avoided?
It is important to first understand the quality of your value stream before you invest in any improvement, whether technology or staff training.
By asking the right questions we will uncover key insights into your workflows, highlighting value-added and non-value-added activities. Having a detailed understanding of your work flow and activities that create value will help you target your investment on eliminating critical wastes that will ensure increased value to your customer and improved business results.
With a prioritized list of wastes for either elimination or reduction (from the process audit report), we will help you identify the root causes of problems through a series of on the job training on root cause analysis, risk identification and mitigation.
Next we will guide you to select improvement solutions that will avoid a repeat of observed challenges. This will include improvements that require automation and those can be realized without automation.
The process improvement plan ensures limited resources are targeted to solving the right problem at the right time.
The plan will include required resources, schedule, and Direct responsible person for each improvement plan/value stream.
Do you need to simplify your SOPs, optimize an existing process or develop a new process?
We will coach your staff to identify and iterate solutions. They will become experts in developing and implementing key process performance indicators and linking them to overall company performance.
Our coaching will help your team adopt lean thinking tools and habits ensuring increased problem-solving capabilities and an enabling culture where all team members continuously identify and reduce inefficiencies.